At bajilive, your privacy isn't a legal formality – it's something we take seriously every day. This page explains exactly what data we collect, why we collect it and how it's kept safe. Written in plain English for Pakistani players.
The most important things to know before reading the full policy below.
All data stored on bajilive is encrypted with AES-256 – the same standard used by major banks. Your account details and payment records are never stored in plain text.
Bajilive does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. Full stop.
You can request access to your personal data, ask us to correct it or request deletion at any time by contacting support@bajilive.cash.
Payment processing on bajilive uses PCI-DSS compliant systems. Card numbers and mobile wallet credentials are never stored on bajilive servers.
Bajilive uses cookies to improve your experience. You can manage or decline non-essential cookies through your browser settings at any time.
Bajilive will only send you promotional emails and SMS messages if you have explicitly opted in. You can unsubscribe at any time with one click.
This Privacy Policy applies to all players who register and use the bajilive platform at bajilive.cash. By creating an account or using the platform, you confirm that you have read and understood this policy. If you have questions, contact us at support@bajilive.cash.
This Privacy Policy explains how BajiLive ("bajilive", "we", "us", "our") collects, uses, stores and shares personal data relating to individuals who use the bajilive platform, including the website at bajilive.cash and all associated services such as sports betting, live casino games, jackpot slots, esports betting and live cricket scores.
We are the data controller for all personal data you provide to bajilive. As data controller, we determine the purposes and means of processing your personal data and we are responsible for ensuring it is handled lawfully and securely.
This policy is written in plain English because we want every Pakistani player to actually understand how their information is being used. It is not designed to obscure anything in legal language. If any part of this policy is unclear, please contact us and we'll explain it directly.
This Privacy Policy should be read alongside our Terms and Conditions, which contain additional rules governing your use of bajilive and form part of the same agreement.
Bajilive collects personal data through several channels: information you provide directly when registering or using the platform, information generated automatically as you use the platform, and in some cases information provided by third-party payment processors. Here is a full breakdown:
| Data Category | Source | Required? |
|---|---|---|
| Name, DOB, mobile, email | You (registration) | Yes – account cannot be created without this |
| KYC documents | You (on request) | Yes – required before large withdrawals |
| Payment identifiers | You & payment processors | Yes – required to process deposits/withdrawals |
| Device & IP data | Automatic (on login) | Yes – required for security & fraud prevention |
| Betting & game history | Automatic (platform use) | Yes – required for account management |
| Cookie data | Automatic (browser) | Essential cookies: yes. Analytics/marketing: optional |
| Marketing preferences | You (opt-in) | No – optional |
Bajilive uses the personal data it collects for specific, documented purposes. We do not use your data for any purpose not listed here without first obtaining your consent:
Every use of your personal data by bajilive is grounded in one of the following legal bases:
Withdrawing Consent: If you have opted in to marketing from bajilive and wish to withdraw that consent, you can unsubscribe from any marketing email using the unsubscribe link in the email, or contact support@bajilive.cash to update your preferences. Withdrawal of consent for marketing does not affect your ability to use bajilive.
Bajilive does not sell your personal data. We share it only in the limited circumstances described below, and only with parties that are contractually required to keep it secure:
To process your PKR deposits and withdrawals, bajilive shares necessary payment identifiers with our payment processing partners including Easypaisa, JazzCash, NayaPay, SadaPay and our bank transfer partners. We share only the minimum data required to complete the transaction. Payment processors receive no data about your gaming activity.
Live casino games, jackpot slots and other casino titles on bajilive are supplied by third-party game providers including Evolution Gaming, Pragmatic Play Live, Ezugi and others. These providers receive a session token and the minimum data needed to authenticate your access to their games. They do not receive your payment details, KYC documents or full account information.
Bajilive uses third-party identity verification services to assist with KYC document checking. These services process your submitted documents solely for the purpose of identity verification and are contractually prohibited from using your data for any other purpose.
Bajilive will disclose personal data to law enforcement agencies, regulatory bodies or courts when required to do so by law, court order or lawful regulatory request. We will inform you of such a disclosure where we are legally permitted to do so.
If bajilive is involved in a merger, acquisition or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
Data Processing Agreements: All third parties that process personal data on behalf of bajilive are required to sign data processing agreements that obligate them to handle your data securely, use it only for the stated purpose and comply with applicable privacy laws.
Payment security is one of the most critical aspects of data protection at bajilive, and we treat it accordingly. Here is exactly how your payment data is handled:
If you suspect unauthorised activity related to a payment method linked to your bajilive account, contact us immediately at support@bajilive.cash and simultaneously notify your payment provider.
Bajilive uses cookies and similar tracking technologies to operate the platform, keep you logged in, remember your preferences and understand how players use the site. Here is a breakdown of the types of cookies used:
Essential cookies cannot be disabled as they are required for bajilive to function. All other cookie types can be managed through your browser settings. Disabling functional cookies may affect your platform experience (for example, your preferences may not be saved between sessions). Disabling analytics or marketing cookies will not affect your ability to bet, play games or withdraw winnings on bajilive.
Bajilive retains personal data for as long as it is needed for the purpose it was collected, or as required by law. The table below summarises our standard retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal obligation, AML compliance |
| KYC documents | Duration of account + 5 years | Regulatory requirement |
| Transaction records | 7 years from transaction | Financial record-keeping law |
| Betting & game history | 5 years from last activity | Dispute resolution, responsible gaming |
| Support communications | 3 years from last contact | Quality assurance, dispute resolution |
| Cookie / analytics data | 12 months | Platform improvement |
| Marketing preferences | Until withdrawn or account closure | Consent record |
When the retention period expires, bajilive securely deletes or anonymises your personal data. If you request deletion of your account before the retention period for legally required records has expired, bajilive will close your account for future use but retain the legally required records for the minimum statutory period.
As a bajilive player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting support@bajilive.cash:
Request a copy of all personal data bajilive holds about you. We will provide this within 30 days of a verified request.
Ask us to correct personal data that is inaccurate or incomplete. For example, a misspelled name or outdated mobile number on your bajilive account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Ask bajilive to restrict how we use your data while a dispute about its accuracy or our right to use it is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another provider if you choose.
Object to bajilive processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
We will respond to all verified privacy rights requests within 30 days. In complex cases we may extend this to 60 days and will inform you if an extension applies. We do not charge a fee for exercising your rights except in cases of manifestly excessive or repetitive requests.
Bajilive is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires users to confirm they are 18 or older, and we use KYC verification to identify and remove underage accounts.
If you believe a minor has created an account on bajilive or that a minor is using your account, please contact us immediately at support@bajilive.cash. We will investigate without delay and take appropriate action, including closing the account and returning any deposits after deducting activity-related costs.
Parents and guardians who are concerned about underage access to online gambling platforms are encouraged to use parental control software that can restrict access to gambling sites. Bajilive fully supports these protections and cooperates with any verification system that helps keep minors away from gambling.
Important for Parents: If you share a device with minors, always log out of your bajilive account after each session and use a strong, unique password that minors cannot guess. Never share your login credentials with anyone, including family members.
Bajilive's primary operations and data storage are designed to keep your data secure regardless of where our technical infrastructure is located. Some of the third-party service providers we use – including live casino game providers and KYC verification services – may process data in countries outside Pakistan.
When your data is transferred internationally, bajilive ensures that appropriate safeguards are in place, including:
Bajilive does not transfer your personal data to any country where adequate data protection standards cannot be guaranteed through the mechanisms described above.
Bajilive sends promotional emails, SMS messages and in-app notifications about bonuses, new games, special events and platform updates. We only send these communications to players who have explicitly opted in during registration or through their account settings.
Every marketing email from bajilive includes an unsubscribe link at the bottom. Clicking it will immediately remove you from the marketing list. Alternatively, you can update your communication preferences by logging into your bajilive account or by contacting support@bajilive.cash.
Unsubscribing from marketing communications does not affect your ability to use bajilive, place bets or receive transactional messages such as deposit confirmations, withdrawal notifications and security alerts. Transactional messages are considered essential communications and are sent regardless of your marketing preferences.
Bajilive may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer or applicable legal requirements. When we make material changes, we will notify you by email to your registered address and display a prominent notice on the bajilive website at least 14 days before the changes take effect.
The version date at the top of this page indicates when the current version was last updated. We recommend reviewing this policy periodically. Continued use of bajilive after the effective date of any update constitutes your acceptance of the revised policy. If you do not accept the changes, you should close your account before the effective date.
For minor, non-material changes – such as clarifications of language that do not alter the substance of our data practices – we may update the policy without prior notice, though the version date will always reflect the most recent change.
If you have questions, concerns or requests relating to your personal data and this Privacy Policy, the bajilive privacy team is here to help:
For general account support, responsible gaming queries or payment questions, please also visit our FAQ page which covers the most common topics raised by Pakistani players.
Not just words in a policy document – these are the specific protections bajilive has built into its platform for every Pakistani player.
Every piece of personal data stored on bajilive servers is encrypted with AES-256. This is the same encryption standard used by international banks and government systems. Even if a bajilive server were physically compromised, your data would be unreadable without the decryption keys.
All connections between your device and bajilive use TLS 1.3, the most current transport layer security standard. This means that data travelling between you and bajilive – including payment details and login credentials – cannot be intercepted or read by third parties.
Bajilive offers two-factor authentication (2FA) for your account. Enabling 2FA means that even if someone obtains your password, they cannot log in without the second factor – a code sent to your registered Pakistani mobile number. We strongly encourage all players to enable it.
Bajilive only collects data that is genuinely necessary for the operation of your account and compliance with legal requirements. We don't ask for your address unless we need it for KYC. We don't ask for your income. We don't build a profile about you beyond what's needed to run your account.
Bajilive conducts regular internal and third-party security audits of its data storage systems, payment infrastructure and access controls. Vulnerabilities identified in audits are remediated on a priority basis. We don't wait for something to go wrong before checking our defences.
In the unlikely event of a data breach affecting your personal information, bajilive commits to notifying affected players promptly – within 72 hours of becoming aware of a breach where personal data is at risk – with clear information about what happened and what you should do.